SplashID
SplashID
Apr 5

Cannot update Types labels

I have a label under Types that I'm trying to rename.  During an upgrade some time ago a lot of labels were duplicated by had a 2 appended to it.  For example, Web Logins was duplicated as Web Logins2.  All the records were put in Web Logins2.  I deleted the original empty Type called Web Logins and tried to rename the new one from Web Logins2 to Weg Logins using the Windows Desktop App and after clicking save, I just get the page that says "Updating type Web Logins. Please wait..."  It never finishes. I'm using version 9.4.8.
PendingPending

Apr 6, 2026

A quick note on where to post: While we monitor this site for feature requests and product feedback, our technical support team can assist you much faster with troubleshooting. Please submit a ticket here for direct help: https://support.splashid.com/portal/en/newticket Best regards, Abhinav SplashData Team

Apr 5, 2026

Pro Version 9.4.8, by the way.